On-call, made calm.
A client triggers an incident. Serenbeam calls whoever is on call right now (a managed rotation, never a personal number), escalates if no one answers, and logs every step. Your team can finally sleep.
The way it works today is broken
- Clients call your devs' personal phones. No buffer, no rotation, no log. Whoever the client happens to have the number for is permanently on call, whether they agreed to it or not.
- Opsgenie is shutting down. Atlassian stopped selling it in June 2025 and deletes all data in April 2027. It was the affordable, no-frills option, and it has no obvious low-cost successor.
- Every alternative is built for internal Slack teams. PagerDuty, Grafana OnCall, and Rootly are great when your alerts come from GitHub Actions. None of them handle an external client triggering a voice call to whoever is on call today.
How it works
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Connect your rotation.
Add your team and set your on-call schedule. Takes minutes, not days. No YAML, no Terraform.
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A client triggers an incident.
They call a shared Serenbeam number or use a link you give them. Serenbeam looks up who is on-call right now and places a voice call directly to them — no personal numbers exposed.
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No acknowledgement? It escalates automatically.
If the on-call person doesn't respond within N minutes, Serenbeam calls the next person in the policy. The incident is fully logged — who was called, when, and what happened.
Hear it now
Enter your number and we'll place one real demo call, so you hear exactly what your on-call engineers get when a client triggers an incident.
Simple pricing
No per-seat tax. No incident fees. Flat monthly rate, cancel anytime.
- Up to 5 responders
- 1 rotation
- Voice + chat escalation
- Unlimited incidents
- Unlimited responders
- Multiple rotations
- Custom escalation policies
- Audit log